Certification of FPC’s QMS and compliance with ISO 9001-2015 Quality Management Systems – Requirements

In 2016, FPC’s corporate quality management system was certified for compliance with GOST R ISO 9001-2015 Quality Management Systems — Requirements and received a uniform certificate for its key businesses for the first time within RZD Holding. In 2018, the certificate was confirmed after FPC successfully passed a QMS inspection.

Key advantages of having a certificate of compliance with GOST R ISO 9001-2015 Quality Management Systems – Requirements:

  • image of a customer-focused company confirmed by state-level documents
  • a confirmation of FPC’s compliance with global best practices in quality management by an independent certification body
  • increased passenger satisfaction driven by services provided in line with global quality standards
  • improved operational efficiency and performance of the corporate governance system
  • increased share value
  • FPC’s higher score in bids (tenders) for the provision of auxiliary services held by Russian Railways and other customers.